JamliJodi

Help & support

Find quick answers below, or reach out to our team.

How do I create my profile?+

After registering, open your Dashboard and choose Edit profile. Fill in your basics, background, education and preferences, then add photos. The more complete your profile, the better your matches.

Do I need a password, or can I log in with OTP?+

You sign in with your phone number and a one-time code (OTP) — no password required. If you prefer, you can set a password under Settings for faster sign-ins, and still use OTP anytime. You can also connect Google for one-tap login.

How does matching work?+

We combine your partner preferences with community, religion, lifestyle and — for horoscope-following communities — Kundli compatibility to suggest and rank matches. Each suggestion shows why it was recommended.

How many interests can I send?+

Free members can send up to 5 interests per day (resets at midnight IST). Premium and Elite members have unlimited interests. See Membership for the full comparison.

When can I chat or call someone?+

Chat and calls unlock once an interest is accepted by both sides — this keeps conversations consensual and respectful. Messaging and calling are premium benefits (with a generous daily allowance on Premium, unlimited on Elite).

How do I see who viewed my profile?+

Open Who viewed me. Free members see a teaser of the most recent viewers; upgrade to Premium to see everyone who checked out your profile.

How do I view someone's contact details?+

Revealing a member's contact details is a premium benefit — Premium includes a monthly allowance, and Elite is unlimited. Free members can browse and express interest, but contact reveal requires an upgrade.

How do I get the verified badge?+

Open ID verification, choose a document type, and upload a clear photo. Our team reviews it and your verified badge appears once approved. Your document is encrypted and never shown to other members.

How do I upgrade my membership?+

Go to Membership, pick a plan, and follow checkout. You can see your current plan and remaining usage anytime under My membership.

How do payments work?+

Choose a plan or add-on, scan the UPI QR shown at checkout, pay, and upload the payment screenshot. Our team verifies the payment and activates your benefits — usually within a few hours.

How do I control who sees my profile and photos?+

In Settings → Visibility you can limit your profile and photos to everyone, premium members, or only your matches — and change it anytime.

How do I report or block someone?+

On any profile, use “Report / block”. Reports go to our moderation team. Blocking immediately hides you and the other member from each other.

How do I export or delete my data?+

In Settings → Your data (DPDP) you can request a full export of everything we hold about you (the download link stays valid for 48 hours), manage your consents, or delete your account. Deletion deactivates you immediately and permanently erases your data after a 30-day grace period.

Contact support

Email jamlijodi16@gmail.com — we usually reply within one business day. Please include your Profile ID so we can help faster.

Stay safe

Never send money to other members, and keep conversations on-platform. Review our Privacy Policy and Terms.

Help & support · JamliJodi