Privacy Policy

• Account & profile — name, contact details, date of birth, gender, religion, community, location, education, profession, photos, and partner preferences.
• Verification — identity documents you submit, stored encrypted.
• Activity — interests, shortlists, messages, and usage data needed to run the service.
• Payments — transaction records and payment screenshots you upload.

We use your data to create your profile, suggest and rank matches, enable communication, process payments, verify identity, keep the platform safe, and comply with legal obligations. We rely on your consent and on the legitimate operation of the service.

Other members see only what your privacy settings allow. We never display your exact date of birth, contact details, or identity documents on your public profile. Contact details are revealed only through the gated features you control.

We protect your data with encryption in transit and at rest for sensitive items such as identity documents, access controls, and audited administrative actions. No system is perfectly secure, but we work to safeguard your information.

You can, at any time from Settings:

• Access and download a copy of your data (data export).
• Correct your information by editing your profile.
• Manage your consents, including marketing communications.
• Request deletion of your account — deactivated immediately and permanently erased after a 30-day grace period.

We retain your data for as long as your account is active or as needed to provide the service and meet legal requirements. We do not sell your personal data. We share it only with service providers strictly necessary to operate the platform, under appropriate safeguards.

For privacy questions or to exercise your rights, contact our Grievance Officer via the Help & support page. We aim to respond within the timelines required by law.